Calling the EMS

Video 5 of 13
2 min 1 sec
English
English
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Knowing how to activate the EMS is important for everyone to know, as even simply alerting the EMS about a patient will ensure that the necessary help will arrive for them. There are lots of cases where you may have to call the EMS, including serious road traffic incidents, serious burns, drowning, or major bleeds. It is as simple as calling 999 or 112 and answering any questions they have accurately as possible. 999 is a UK-wide phone number. Whilst 112 is the European number, it works in the UK as well. If your phone says you do not have any service, it is worth trying your call anyway, your network may not have a service in that area, but emergency phone calls will work, even if there is a signal from a nearby network. The phone operator will ask you what service you require fire, ambulance, police, or all of them. Speak clearly and answer all questions as best you can, they will need your location, but they may be able to track your phone from your phone number.

What three words is a location system which gives your exact location down to a three-meter square as a set of three words. This covers everywhere on the globe, and it is a good way of finding our location if you are unsure where you are. You can also register to call the EMS by text message if you are hard of hearing. It is essential that you give them as much accurate information as possible. In the cases of a suspected drug overdose after getting the essentials out, including the location and the fact that the patient is not breathing, you can quickly talk about how you think the patient has overdosed from opioids. Also, make sure you tell the operator that you have administered whatever the amount is of Naloxone if necessary.